Effective Date: 3.5.2025
Last Updated: 11.6.2026
Thank you for purchasing from Skip Dating, Inc.These Terms of Sale ("Terms") govern your purchase of (a) Physical Skip Date Cards ("Cards"), (b) Date Card credits, and (c) background checks and related verificationservices offered through the Skip app ("Digital Services") from SkipDating, Inc. ("Skip," "we," "us," or"our"). These Terms also govern theredemption of Date Card credits for eligible Digital Date Cards in the Skipapp. By purchasing Cards, Date Card credits, or Digital Services, or redeeming Date Card credits, you agree to these Terms.
In these Terms, "Digital Services" refers to background checks andrelated verification services, not Digital Date Cards or Date Card credits.
1. Order and Payment
- All orders are subject to acceptance and availability.
- Payment must be made at the time of purchase. Payment methods available for your purchase are shown at checkout.
- Prices are listed in USD and may be subject to applicable taxes and shipping fees.
- Digital Services pricing: The price for Digital Services is the amount displayed to you at checkout at the time you place your order.
- Corrections: We may correct pricing or description errors. If an order is impacted by a verified error, we may cancel the order and issue a refund.
- Chargebacks and suspected fraud: If we detect suspected fraud or a chargeback is filed for a purchase, we may suspend or restrict the related account and any associated access to Cards, Digital Date Cards, Date Card credits, or Digital Services, subject to applicable law.
1.1 Digital Date Cards and Date Card Credits
Date Card credits are redeemed to create Premium DigitalDate Cards and custom Digital Date Cards made with your own photo.
Free designs require no credits. Premium designs and customphoto cards require one credit each when creating a new card.
You can purchase Date Card credits directly in the Skip app,with options to buy 1, 5, or 20 credits. Pricing is displayed in the app beforepurchasing.
Once created, you can send the same Digital Date Card to asmany people as you'd like by text, DM, link, or QR code without usingadditional credits.
You can switch between Digital Date Cards you've alreadycreated at any time for free. Simply select the card you want to use. Switchingbetween your existing cards does not require any additional credits.
Editing your Digital Date Card intro message or profilepicture is always free.
2. Shipping and Delivery (Physical Date Cards Only)
- We will process and ship your Physical Date Card order within approximately 7 to 14business days.
- Estimated delivery times may vary depending on your location and shipping method selected.
- We are not responsible for delays caused by third-party carriers.
- Address accuracy: You are responsible for entering a correct shipping address. If an order is returned due to an incorrect or incomplete address, we may require you to pay additional shipping to resend the order.
3. Skip Date Card Content and User-Submitted Content
If you upload, submit, or request content for a Digital Date Card or for a Physical Date Card order, you are responsible for that content, including photos, images, logos, artwork, text, names, likenesses, slogans, designs, or other materials.
You must have all necessary rights, licenses, permissions, and approvals to use any content you upload, submit, or request. Do not submit content that is copyrighted, trademarked, private, or otherwise protected unless you own it or have permission to use it.
Your content must follow our User Content Policy. Do not submit content that includes prohibited, infringing, unauthorized, inappropriate, unsafe, low-quality, or non-compliant material, including content with nudity, explicit content, contact information, social media handles, usernames, links, or material that violates someone else’s rights, privacy, or likeness.
Skip does not independently verify ownership or permission for user-submitted content. By submitting custom Digital Date Card content or placing a custom Physical Date Card order, you confirm that you have all necessary rights, licenses, permissions, and approvals to use the content you submit.
For Physical Date Card orders, we may cancel, reject, refuse to print, or refuse to ship any order that we believe violates our User Content Policy, violates someone else’s rights, creates legal risk, fails to meet our print or content standards, or is otherwise inappropriate for Skip Date Cards.
Physical Date Card orders rejected, canceled, not printed, or not shipped for these reasons may not be eligible for a refund. For more information, please review our User Content Policy and Return Policy.
For Digital Date Card photo review and related credit treatment, see Section 4.3. Digital Date Card content must follow our User Content Policy.
4. Returns and Refunds
4.1 Physical Date Cards
- No returns after order placement: Once your order for Physical Date Cards has been placed, we do not accept returns or cancellations after order placement. Please ensure that all details of your order are correct before completing your purchase.
- Customer-submitted image quality: We are not responsible for poor print results caused by low-quality, blurry, incorrectly sized, cropped, dark, distorted, or otherwise unsuitable images submitted by the customer.
- Damaged or defective items: If your Physical Date Cards arrive damaged, defective, or incorrect, please contact our support team at info@skip.dating within 7 days of receiving your order. Please include clear photos of the issue. We will review and, where appropriate, provide a replacement, refund, or credit at our discretion.
- For additional details, see our Return Policy.
4.2 Digital Services Background Checks and Related Verification
Digital Services are not physical goods.
- No returns.
- Refund policy:
- All sales are final once a Digital Service is initiated. “Initiated” means we or our providers have started processing your order, for example, a screening request is created, an invite is sent, an identity review begins, or a report is ordered or produced.
- Payment is for processing, not approval. Your purchase covers the cost of initiating and processing the background check and related verification steps. A “declined,” “consider,” “suspended,” “pending,” or otherwise non-approved outcome does not make the purchase refundable once the Digital Service is initiated.
- This includes situations where the provider requests additional information or documentation and you do not complete the request within the timeframe required by the provider.
- If you were charged due to a verified technical error, such as a duplicate charge, contact us and we will review and, where appropriate, issue a refund or credit at our discretion.
- Timing is not guaranteed: Many checks are completed quickly, but some can take several business days depending on the review process, record availability, or if additional information is needed.
- For more information about what may affect background check approval and verified status, please review our Background Check Policy.
4.3 Digital Date Cards and Date Card Credits
Date Card credit purchases are final and nonrefundable, whether or not the credits have been redeemed, except as required by applicable law or as permitted under the refund policies of the platform through which you made your purchase. For refund-request instructions and help with Date Card credit purchase issues, please review our Return Policy.
Deleting a Digital Date Card permanently removes it. If youused a Date Card credit to create that card, the credit will not be returned.
Custom photos uploaded for Digital Date Cards are reviewedbefore they are approved for use. If your photo is marked "Pendingreview," it means the review is still in progress. If your photo is notapproved, you can upload a different photo or choose another Free or Premiumdesign without using an additional Date Card credit. The credit originally used to create your Digital Date Cardis not refunded. These credit-treatment rules do not limit any refund required by applicable law or permitted under the applicable platform’s refund policies.
5. Cancellations and Changes
5.1 Physical Date Cards
- Once an order is placed, we cannot guarantee modifications or cancellations.
- If you need to make a change, please contact our support team as soon as possible.
- If an order has already been printed, prepared, shipped, rejected, or canceled because of user-submitted content that violates our policies, the order may not be eligible for a refund.
5.2 Digital Services
- Once a Digital Service is initiated, it generally cannot be canceled.
6. Limited Warranty
6.1 Physical and Digital Date Cards
- Physical and Digital Date Cards are provided are provided "as is" without warranties of any kind, express or implied.
- For Physical and Digital Date Cards, We do not guarantee the accuracy or effectiveness of the Cards in facilitating connections or experiences.
- We do not guarantee that customer-submitted content will print exactly as displayed on a device screen, because print results may vary based on image quality, sizing, cropping, color, paper, production, and device display differences.
6.2 Digital Services
- Digital Services are provided "as is" and "as available," without warranties of any kind, express or implied.
- We do not guarantee that Digital Services will identify all records, issues, or risks, or that they will be suitable for any particular purpose.
7. Background Check and Verification Disclosures Digital Services
- What “Digital Services” includes: “DigitalServices” includes background checks and related verification services offered through the Skip app. Skip's age verification and government-issued ID review are included as part of ourbackground check process.
- Third-party providers and Skip review: Background checks are performed by our third-party provider, Checkr. Skip facilitates the ordering process and may show status updates or results as made available by the provider. Skip separately reviews the government-issued ID, including the date of birth, and compares the ID photo with the user's profile photos and live verification photo.
- Availability and eligibility: Digital Services may not be available in all jurisdictions or for all users. Eligibility and requirements may vary based on provider requirements and applicable law.
- Background Check Policy: For more information about background check eligibility, approval, verified status, and what may affect approval, please review our Background Check Policy.
- Who pays: If a background check is required, the person completing the background check is responsible for the cost. Pricing may vary and will be shown during the background check flow before completion.
- Not a guarantee of safety: Digital Services can reduce risk, but they cannot guarantee a person’s identity, behavior, intent, or safety.
- What others can see: Skip does not publicly display your full background check report to your matches. Matches may only see status information or a badge related to background check completion. Any status or badge is provided for informational purposes only and is not a certification, endorsement, or guarantee.
- Accuracy and disputes: If you believe background check information is inaccurate, you must follow the dispute or reinvestigation process provided by the screening provider.
- User responsibilities and requested information: Digital Services may require your consent and additional information ordocumentation requested by Skip or our providers. You agree to provide accurate information and tocomplete any requested steps within a reasonable timeframe, based on what Skip or our providers request.
- If you do not provide requested information, your check may be delayed, may not be completed, or may result in a “declined,” “consider,” “suspended,” “pending,” or otherwise non-approved outcome, and there will be no refunds once a Digital Service is initiated.
- Expired or incomplete submissions: If you do not complete requested steps, your background check may remain incomplete or expire. If that happens, you may need to start the process again and pay for a new background check.
- Invite link expiry: If your background check invite link expires, the old link will no longer work and you will need to restart the background check flow in the app to receive a new invite link or follow the latest prompt provided by Skip.
- Validity period and repurchase: If your background check is approved, your approved status is valid for 12 months from the approval date or as shown in the Skip app. After that period, you may need to complete and purchase a new background check to renew your approved status.
- Badges and status can change: A badge reflects a status at a point in time. If the background check expires, a recheck is required, or your status changes, your badge or status may change.
- Non-approval and account status: If your background check is not approved, Skip may disable or restrict your account. In some cases, you may not be eligible to repurchase or retry a background check for at least 12 months, as shown in the Skip app and subject to our Community Guidelines.
- Changes to Digital Services: Skip may change, pause, or discontinue Digital Services or any part of the flow at any time, subject to applicable law.
- Additional legal notices: Additional provider or jurisdiction-specific legal notices and disclaimers may apply and will be provided within the background check experience or results display.
8. Liability Limitations
- To the fullest extent permitted by law, Skip Dating, Inc. is not liable for any indirect, incidental, special, or consequential damages arising from the use of the Cards, Digital Date Cards, Date Card credits, or Digital Services
- To the fullest extent permitted by law, Skip’s total liability for any claim arising out of or relating to a purchase will not exceed the amount you paid for the specific purchase giving rise to the claim.
9. Governing Law
- These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles.
10. Other Governing Terms
These Terms are in addition to Skip’s Terms of Service, Privacy Policy, Community Guidelines, User Content Policy, Return Policy, and Background Check Policy.
If there is a conflict between these Terms and other policies as they relate to purchases, payments, refunds, cancellations, order rejection, shipping, Digital Services, or user-submitted content for Skip Date Cards, these Terms control for that limited purpose.
11. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
12. Contact Information
If you have any questions regarding these Terms, please contact us at info@skip.dating.
By By purchasing Cards, Date Card credits, or Digital Services, or redeeming Date Card credits, you acknowledge that you have read, understood, and agreed to these Terms.